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Grievance Procedure

RDA takes complaints of any nature seriously and focuses on managing each case in a sensitive and supportive manner. All complaints will be dealt with promptly, sensitively and confidentially.

Please refer to our Grievance Procedure document to assist you with appropriate steps to consider prior to making a formal complaint.

FILENAME: Procedure - Grievance (RDAA 2004V2).pdf

VERSION: Version 2 - April 2020