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Complaints Management and
Resolution Policy and Procedure

RDA Tasmania is committed to creating a safe, fair, inclusive and enjoyable environment for everyone involved with our Association.

It is recognised, that on occasions inappropriate behaviours may occur and that a complaints and grievance process is required to resolve complaints or concerns. This policy aims to ensure that complaints and grievances are handled and resolved in an appropriate, fair, transparent and timely manner.

FILENAME: Complaints Management and Resolutions Policy and Procedure (RDA Tas 2004V1).pdf

VERSION: Version 1 – April 2020